My focus is in support for nurses, but when you think of it, it pertains to leadership in general. Some may think that support means that you are a softie. This is very far from being true.
If you are kind and supportive does that mean that you have no control over others? I certainly hope not. People actually have more respect for you if you do have some feeling for others. You actually have more control when you support your staff. Fear is not the same thing as having control. People may do what you say if you come across as someone to fear, but is that what you really want? How long will it be before you lose employees? What happens when that leader needs extra help in completing something? He probably is not going to get it. If someone is kind to you it is more likely that he will get your help when he really needs it.
I do not know why leaders can not see this. Some of your major companies have begun to and have given perks to their employees. I have heard that some companies have set up a small gym and a place where people can take a short nap during the day. More flexibility has been an important perk, too. I am not saying that all companies should do this, but I am trying to make the point that when people feel valued and trusted they will do more.
I remember when I started my last job, I had a supervisor that went strictly by the book. One of the things was that you left at 4:30 PM and not a minute earlier. I remember presenting a class at another facility with the person that was orienting me. We finished about an hour early. My orienter told me to just go home, but I said that I couldn’t because of the boss. She told me it would be ok. I was so afraid of her that I drove back to the office and stayed until 4:30. I did it because of the fear that she instilled in me. Guess how I felt about this supervisor.
As time went on (she had been replaced and policies changed a little), we had more flexability. We could leave and finish our paperwork at home once our patients and other responibilities had been done. This was a trmendous change. We no longer had to sit in the office with nothing to do until the bewitching hour. They had begun to trust us and what a difference this made.
When they needed someone to pick up a couple of extra patients it was no longer a chore. We did it willingly instead of doing it out of fear or because we did not have a choice.
Now, I realize that many of these things are out of our realm, but there are many other ways that one can be supportive and this is what I want to get across. If the leader shows some understanding and support, the employee will respond accordingly. It is time that supervisors add this concept to the way that they supervise.
Staff needs to be heard. The staff needs to feel that the supervisor understand what is going on in the care of the patients and what they need to make it either possible or easier for them. Even if the supervisor can’t do anything to help them, just listening and letting them know that you understand their issues. Just this makes a world of difference. If this is too difficult for you please return to the units to work.
Empathy goes a long way. Put yourself in the staff member’s place and realize what it is like to be in their position. This is called empathy and probably if you do this your response will be different. If you can feel what they are feeling when dealing with all of this, your behavior will probably be different and the staff will know that you understand even if you can not to anything about it. Just knowing this makes all of the difference in the world.
This brings me to the support that is given by Wealthy Affiliates to each other. There is always someone available 24 hours a day to help. Maybe one of the members is feeling frustrated or discouraged. There is someone else there to give the support needed at the time. All it takes to help the person move on is a little support and encouragement. This is probably one of the most positive aspects of Wealthy Affiliates.
They, also, offer a lot of other things to help you get a business going, such as training and education. Help is always available to get you started and go on to become successful. There are many other things included as well. About all that comes out of your pocket is the domain charge every year. Even hosting is included for up to 25 sites.
Wealthy Affiliates is offered for free for seven days to give you a chance to try it. You can make 2 websites during this time. After this there is a charge of $49 a month for everything that is offered. It is well worth it and the support is phenomenol.
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